Your Privacy Preferences

KISWAH CULTURE, ART, AND JEWELRY is committed to protecting the privacy and security of your personal data to the highest degree. This section has been prepared to enable you to exercise your rights under the Personal Data Protection Law No. 6698 (KVKK) and to provide you with transparent information about our data processing procedures.

1. Identity of the Data Controller (Accessibility Information)

The following information is provided to enable you to easily contact us as the data controller:

Information	Details
Title	KISWAH CULTURE, ART, AND JEWELRY
Address	Kiswah Jewellery Yenibosna Merkez Mahallesi Değirmenbahçe Cad No:17 İSTWEST Sitesi A2A Blok K:1 D:20 Bahçelievler / İstanbul
E-posta	sales@kiswahjewellery.com
Telefon	0212 803 14 28

2. Kişisel Veri İşleme Amaçlarımız

Verileriniz, temel olarak aşağıdaki süreçleri yönetmek amacıyla işlenmektedir:

Sipariş ve Satış: Ürünlerinizi teslim etmek, ödemeyi almak ve faturanızı düzenlemek. (KVKK m. 5/2-c: Sözleşmenin ifası)
Müşteri Desteği: İade, değişim ve garanti süreçlerinizi yönetmek, soru ve şikayetlerinizi yanıtlamak.
Legal Requirements: To fulfill our tax and other legal obligations. (KVKK Art. 5/2-c: Legal obligation)
Marketing Communication: Only with your consent (Explicit Consent – KVKK Art. 5/1), to send you campaign and product announcements.

3. Categories of Processed Data

The main types of data processed are: Identity (First Name, Last Name), Contact (Address, Phone Number, Email), Financial (Bank details for refunds), and Customer Transaction Information (Order history).

4. Sharing of Data

Your data will be shared with the following parties only to the extent necessary and within the legal framework (KVKK Art. 8) for the purposes listed above:

Logistics Companies: To deliver the product you purchased to your address.
Payment Institutions: To ensure the secure completion of payment transactions.
Government Agencies: Authorized courts and government agencies to fulfill legal requests.

5. Managing Your Privacy Preferences and Your Rights (KVKK Art. 11)

As a data subject, you have the rights specified in Article 11 of the KVKK to ensure your control over your data. By exercising these rights, you can:

Find Out Whether Your Data Is Being Processed: You can ask us what data of yours is being processed.
You Can Request Correction: You can request that data you believe to be incomplete or incorrect be corrected.
You Can Request Deletion/Anonymization: You can request that your data be deleted or destroyed if the reasons for processing it no longer exist.
You may object: You may object to a result that is unfavorable to you based on the analysis of your data by automated systems.

6. Application Method (Accessibility and Convenience)

To exercise your rights under the KVKK, you can submit your requests to us using one of the following methods, along with documents confirming your identity:

Application Method	Description
Written Application	By sending a letter with a wet signature to our company address specified above by mail.
Email Application	By sending an email from your email address registered in our system to sales@kiswahjewellery.com.

Your request will be processed free of charge within a maximum of thirty (30) days from the date it is received by us.