Privacy Policy
At Kiswah Jewellery, we place great importance on protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services. By using our services, you agree to this policy.
When you visit our website or make a purchase, we may collect the following personal data:
What Personal Data Do We Collect?
- Your first name, last name, email address, phone number, delivery and billing address.
- Products you have purchased, your payment information (processed securely by our payment processor, not stored directly by us), your order history.
- Your IP address, browser type, device information, interactions with our website (pages visited, time spent, etc.) may be collected through cookies and similar technologies.
- Your preferences regarding whether or not to receive marketing communications from us.
- If you have a Kiswah Jewellery account, you can update your marketing preferences in the “Settings” or “Communication Preferences” section of your account.
Why and How Do We Use Your Personal Data?
We use the personal data we collect for the following purposes:
- To process your orders, deliver products, and manage your payments.
- To answer your questions, fulfill your requests, and provide customer service.
- To ensure website functionality and to personalize and enhance your user experience.
- To send you information about our products, campaigns, and special offers with your permission.
- To comply with legal regulations, resolve disputes, and protect our rights.
- To analyze and improve the performance of our website and user experience.
Who Do We Share Your Personal Data With?
We may share your personal data with the following third parties for the purposes stated above and within legal limits:
- Third-party service providers that support our business processes, such as shipping companies, payment processors, and IT service providers.
- Official institutions and courts for the purpose of fulfilling our legal obligations.
Cookies
Our website uses cookies to improve your experience, analyze website traffic, and support our marketing activities. For more information about our cookie policy, please visit our page.
Data Security
We take the necessary technical and administrative measures to ensure the security of your personal data. We make every effort to protect your data against unauthorized access, disclosure, alteration, or destruction.
Your rights
You have the following rights regarding your personal data:
- To learn whether your personal data is being processed.
- To request information about the processing of your personal data, if it has been processed.
- To learn the purpose of the processing of your personal data and whether they are used for their intended purpose.
- To know the third parties to whom your personal data have been transferred within or outside the country.
- To request the correction of your personal data if they have been processed incompletely or incorrectly.
- Request the deletion or destruction of your personal data within the framework of the conditions set forth in the KVKK.
- Request that the third parties to whom your personal data has been transferred be notified of any rectification, erasure, or destruction.
- Objecting to a decision made solely through the automated processing of your data that adversely affects you.
- Requesting compensation for damages incurred due to the unlawful processing of personal data.
Third-Party Links (or Links to Other Websites)
Our website may occasionally contain links to third-party websites. These links are provided for informational purposes or convenience. Kiswah Jewellery has no control over the privacy practices or content of these external sites.
When you leave our website, we recommend that you review the privacy policies of the other sites you visit. It is entirely your responsibility to review the policies of these sites before providing your personal data to third-party websites. Kiswah Jewellery cannot be held responsible for the content or privacy practices of third-party sites.
Policy Changes
We may update this Privacy Policy from time to time. Updates will take effect on the date they are posted on our website. We will notify you of any significant changes.
Contact Us
For questions about our Privacy Policy or requests regarding your personal data, you can contact us at sales@kiswahjewellery.com or by calling (0212) 803 14 28.