PRIVACY POLICY
We may collect the following personal data when you visit or shop on our website:
Which Personal Data Do We Collect?
- Your name, surname, e-mail address, telephone number, delivery and billing address.
- Your purchases, your payment details (processed securely by our payment processor, not stored directly by us), your order history.
- Your IP address, browser type, device information, interactions with our website (pages visited, time spent, etc.) may be collected through cookies and similar technologies.
- Your preferences whether or not to receive marketing communications from us.
- If you have a Kiswah Jewellery account, you can update your marketing preferences in the "Settings" or "Communication Preferences" section of your account.
Why and How We Use Your Personal Data?
We use the personal data we collect for the following purposes:
- To process your orders, deliver products and manage your payments.
- To answer your questions, meet your demands and provide customer service.
- To ensure website functionality, personalize and enhance your user experience.
- To send you information about our products, campaigns and special offers with your consent.
- To comply with legal regulations, resolve disputes and protect our rights.
- To analyze and improve the performance and user experience of our website.
With Whom Do We Share Your Personal Data?
We may share your personal data with the following third parties for the purposes set out above and within legal limits:
- Third party service providers that support us in our business processes, such as carriers, payment processors, IT service providers.
- Government agencies and courts to fulfill our legal obligations.
Cookies
Our website uses cookies to improve your experience, analyze website traffic and support our marketing activities. To learn more about our cookie policy, please visit our [Cookie Policy Link] page.
Data Security
We take the necessary technical and administrative measures to ensure the security of your personal data. We use our best efforts to protect your data against unauthorized access, disclosure, alteration or destruction.
Your rights
You have the following rights regarding your personal data:
To learn whether your personal data is being processed.
To request information if your personal data has been processed.
To learn the purpose of processing your personal data and whether they are used in accordance with their purpose.
To know the third parties to whom personal data is transferred domestically or abroad.
To request correction of your personal data in case of incomplete or incorrect processing.
To request the deletion or destruction of personal data within the framework of the conditions stipulated in the KVKK.
To request notification of correction, deletion or destruction to third parties to whom personal data is transferred.
To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems.
In case you suffer damage due to unlawful processing of personal data, to demand compensation for the damage.
Please contact us at sales@kiswahjewellery.com to exercise these rights.
Third Party Links (or Links to Other Websites)
Our website may, from time to time, contain links to third party websites. These links are provided for informational or convenience purposes. Kiswah Jewellery has no control over the privacy practices or the content of these external sites.
When you leave our website, we encourage you to read the privacy policies of other sites you visit. It is your sole responsibility to review their policies before providing your personal data to third party websites. Kiswah Jewellery cannot be held responsible for the content or privacy practices of third party sites.
Policy Changes
We may update this Privacy Policy from time to time. Updates will take effect on the date they are posted on our website. We will notify you of any significant changes.
Contact us
For questions about our Privacy Policy or requests regarding your personal data, you can contact us at sales@kiswahjewellery.com or via +90 (0212) 803 14 28.